Charlie finds his happy place

After spending more than two decades searching for contentment in his career, Charlie finally found what he was searching for as a Disability Support Worker (DSW) at Multicap. 

Charlie devoted 21 years of his life traveling the world working for a multinational company achieving many promotions including account manager, project manager, sales manager and national manager. He even relocated to Queensland for a change of scenery almost five years ago only to find there was still something missing. 

“I didn’t know what I wanted but knew continuing in the same line of work was slowly killing me,” Charlie said. 

It wasn’t until a friend suggested disability support work saying, “Come on man, you’re a natural!” that Charlie decided to go for it and landed his first job as a Disability Support Worker in November 2021. 

In no time at all Charlie had finally found the missing piece to his happiness. 

“After only four weeks as a DSW, the penny dropped, and I knew that I was finally in a job that I absolutely loved! The pressure and stress that had been building mentally in my mind over these many years had dissipated and I am so happy helping people,” Charlie said. “It turns out that the thing that gave back to me was giving service to others. It makes me happy when I can see that I’m helping someone else.” 

Some sad personal circumstances guided Charlie to realise what was important in life and search for a more meaningful career.  

“I would sacrifice world travel any day just to spend extra quality time with family. Now that I’m in a job that I love, I actually look forward to work and still have plenty of time to go on trips with my family. 

“Another great aspect of being a DSW has been working in a dynamic team. I’ve learnt the ropes quickly and work amongst kind people that genuinely care for our customers. 

“Like many of my co-workers, I really enjoy having fun with the customers and if I can put a smile on their face, then I know that I have done my job,” he said. 

Knowing how amazing a meaningful career can be, it’s easy for Charlie to recommend disability support work to others. 

“It’s a great opportunity to serve and help community or help individuals make the most out of life,” said Charlie. 

A well-known saying the resonates with Charlie every day as a DSW - “People don’t care how much you know until they know how much you care.” 

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