Jess joins job coach ranks

Much loved Monte Lupo Café retail assistant Jess can’t wipe the smile from her face. After four-and-a-half years as a supported employee , she’s been appointed to the role of Job Coach. 

Her boss, Multicap Retail Manager Michael Knowles, couldn’t be more proud. 

“Jess is a natural leader of the team, which is why we were so excited to have her apply for the Job Coach role,” Michael said. “Jess understands what is required of the team on a daily basis and sets a wonderful example to her co-workers.”   

As Job Coach, Jess will supervise the retail team, teach new starters, and oversee the daily operations of the café. 

“Given that Jess has assumed a greater role in leading and mentoring our retail team in the past 12-18 months, this new role is a well-earned reward for her hard work and dedication,” Michael said. 

Jess said while she was a mix of excited and nervous about the interview process, she couldn’t be happier to get the job. 

“I’m so happy,” she said. “My family is so proud of me and we celebrated when I told them - we went out for dinner.” 

Jess will start in the role shortly and is excited to “help and train new staff.” 

Michael said the appointment was exciting for Jess and the entire café team. 

“I am excited about the opportunities that this will afford both Jess and the café in the future,” he said. 

“Jess is bright, bubbly and fun to work with, while at all times adhering to the highest professional standards and making a mean cup of coffee!” 

Michael hopes Jess’ achievement will inspire other supported employees. 

“I believe that Jess’ merit-based appointment will show the rest of our employees that they too can achieve their goals and that open employment is an achievable and realistic goal for them all,” he said. 

Much loved Monte Lupo Café retail assistant Jess can’t wipe the smile from her face. After four-and-a-half years as a supported employee , she’s been appointed to the role of Job Coach. 

Her boss, Multicap Retail Manager Michael Knowles, couldn’t be more proud. 

“Jess is a natural leader of the team, which is why we were so excited to have her apply for the Job Coach role,” Michael said. “Jess understands what is required of the team on a daily basis and sets a wonderful example to her co-workers.”   

As Job Coach, Jess will supervise the retail team, teach new starters, and oversee the daily operations of the café. 

“Given that Jess has assumed a greater role in leading and mentoring our retail team in the past 12-18 months, this new role is a well-earned reward for her hard work and dedication,” Michael said. 

Jess said while she was a mix of excited and nervous about the interview process, she couldn’t be happier to get the job. 

“I’m so happy,” she said. “My family is so proud of me and we celebrated when I told them - we went out for dinner.” 

Jess will start in the role shortly and is excited to “help and train new staff.” 

Michael said the appointment was exciting for Jess and the entire café team. 

“I am excited about the opportunities that this will afford both Jess and the café in the future,” he said. 

“Jess is bright, bubbly and fun to work with, while at all times adhering to the highest professional standards and making a mean cup of coffee!” 

Michael hopes Jess’ achievement will inspire other supported employees. 

“I believe that Jess’ merit-based appointment will show the rest of our employees that they too can achieve their goals and that open employment is an achievable and realistic goal for them all,” he said. 

 

 

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