NDIS - National Disability Insurance Scheme


We understand that change can be overwhelming, particularly when it involves finances or services that you rely on, and the NDIS roll out is no different.
Multicap will be here to help you through this transitional period, to navigate the changes, and to walk side by side with you on your journey. We are here for you, in all ways and always. 

Our staff have proudly provided services to people with disability for decades, and will continue to do so under the NDIS as an NDIS service provider. We are excited to tailor our services to your needs, and ensure even better outcomes for you. 

If you would like more information about the NDIS, please download our fact sheets below.

The 'National Disability Insurance Scheme (NDIS)' fact sheet will help answer any questions you may have around the NDIS.

The 'Your NDIS Journey with Multicap' fact sheet shows is the simplified, step-by-step process of your journey when transitioning across to the NDIS.

The 'Support Coordination under the NDIS' fact sheet offers helpful information about Support Coordination assistance that may be available to you.


      National Disability Insurance Scheme                     Your NDIS Journey with Multicap                  Support Coordination under the NDIS


The Disability Reform Council

The Disability Reform Council (DRC) has released the NDIS Quality and Safeguarding Framework, a nationally-consistent approach to quality and safeguarding for NDIS participants.

The following principles underpin the framework:
•    Human rights – The Framework is intended to uphold and respect the rights of people with disability
•    The presumption of capacity to exercise choice and control – That all people with disability have the capacity to make decisions and exercise choice and control
•    National consistency – Regardless of postcode, participants can expect the same level of protection
•    Proportionality and risk responsiveness – The level of regulation will reflect the risk of harm
•    Efficiency and effectiveness – The framework will assist the development of an efficient and effective NDIS market”


Getting on the NDIS Grid

The Queenslanders with Disability Network (QDN) and a group of organisations are working together on the Getting on the NDIS Grid project. The project works with people who may experience additional challenges engaging with the NDIS so they are supported to understand the NDIS, check their eligibility and understand how to access the scheme. 

The project is for people who currently do not receive disability support services and who are:
•    transient, in supported accommodation, living in caravan parks and/or experiencing housing challenges
•    homeless, or at risk of homelessness
•    exiting the child safety, criminal justice and juvenile justice systems
•    From lesbian, gay, bisexual, transgender and/or intersex communities

The project covers the South East region of Queensland - the Fraser Coast, Burnett regions, Sunshine Coast. Moreton Bay, Brisbane, Redlands and Gold Coast areas.

If you would like to view the Getting on the Grid pdf, please click here.

For more information, please call (07) 3252 8566 or email onthegrid@qdn.org.au. You can also see the Getting on the NDIS 


NDIS Industry Briefing

On July 4, 2018, a live broadcast by the Department of Communities, Disability Services and Seniors took place to address key market trends and indicators for the NDIS in Queensland. To view this broadcast, please click here.


NDIS General Practitioner tookit

To learn more about the role of General Practitioners during your transition to the NDIS, please click here.


NDIS - Customer and Family Information Sessions

Multicap invites anyone interested in attending our information sessions to come along and ask questions about NDIS, and how Multicap can support you throughout your transition.

Brisbane (not including Moreton Bay Region)

Multicap does not currently have any more Customer and Family Information Sessions planned for the Brisbane region as we are very close to going live and families are now be preparing for their individual meetings with the National Disability Insurance Agency. If you have not been to an information session or attended a pre planning meeting , please contact your local Multicap service or Multicap’s transition team on 1300 135 886 to see if you are ready for your NDIA meeting. 

The NDIS is expected to rollout in the Sunshine Coast, Gympie and Moreton Bay Region in January 2019 so we are still offering Customer and Family Information Sessions for these regions. Please see below for our latest sessions: 

Brisbane North (Moreton Bay Region)

Pine Rivers Hub

74-76 Doyboro Road, Petrie

Wednesday 23rd May 2018:
- 10am – 12pm 
- 6pm – 8pm 

Sunshine Coast

Maroochydore Hub

63 Sugar Road, Maroochydore

Friday 25th May 2018:
- 10am – 12pm 
- 5.30pm– 7.30pm 

For all sessions, please RSVP Hollie Bateman
Ph. 07 3889 1638
email: hollieb@multicap.org.au