Information about the National Disability Insurance Scheme for Queensland Community Care service users

As you will be aware, the National Disability Insurance Scheme (NDIS) is being rolled out across Queensland between 1 July 2016 to 30 June 2019, bringing a new way of providing disability support in Queensland and across Australia.

The National Disability Insurance Agency (NDIA) is responsible for delivering the NDIS. This means the responsibility for providing disability services, including funding, is moving from the Queensland Government to the NDIA.

There is an expectation that approximately half of Queensland Community Care (QCC) service users may be eligible for the NDIS. These service users are likely to benefit from a greater level of disability support than is available through QCC.  

As a QCC provider, you have an important role to play in encouraging and supporting service users to engage with the NDIS in order to check their eligibility and, where applicable, to become an NDIS participant. We understand that many providers are already actively supporting service users to understand the changes and opportunities offered by the NDIS. 

The attached Information for Queensland Community Care Service Users is a message from the Department of Communities, Child Safety and Disability Services to all QCC service users about NDIS. We are seeking your assistance to ensure that this notice is distributed to your QCC service users to encourage individuals to make contact with NDIA. This may be disseminated by email, newsletter, post, or in person through direct contact with service users, whichever method you consider most effective and efficient for your organisation.

We value the relationships that providers have with service users, and their families and carers and are grateful for your assistance in distributing this information. We appreciate that many service users may require additional information, time and encouragement before being ready to contact NDIS, and that the trusting relationships providers have with service users can play a major role in people’s likelihood to engage.

There are NDIS information workshops, resources and activities also available to help people with disability, their families and carers understand the changes and opportunities offered by the NDIS and information about these is included in the attached information sheet. 

If you have any questions in relation to this request, please contact the Community Care Service Transition Team at ccst@communities.qld.gov.au

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