Work for us

Create opportunity. Champion possibility.

Every day, we join our customers on their incredible journeys. Those journeys take time and are rarely easy…but they bring reward like no other. 

1. Everyday challenge, everyday reward

Whether you’re directly supporting our customers or enabling those who do, you’ll leave work each day knowing you helped make someone’s life better.

2. Customer-first people, customer-first environment

You’ll be surrounded by people and teams who are dedicated to creating opportunity and championing possibility for all.

3. Mutual support, mutual respect

You’ll work alongside professionals who help you as you help others, and who respect and recognise your contribution.

4. Your small steps, their big leaps

You’ll use your commitment and care to champion possibility and change lives in big ways. 

By working at Multicap you will be part of our circle of support. We are proud to work in a culturally and socially inclusive environment. Employing people with varied physical abilities and life experiences enables us to better support our diverse range of customers. We encourage people with disability and people of Aboriginal and Torres Strait Islander background to apply.  

Opportunities for supported employees can be found here.

Multicap now offers funded training for a Certificate III in Individual Support for eligible individuals. Please click here for more information.

Opportunities for other paid employees can be found below:

Current Vacancies

Job Coach

Job Coaches - Barista, Cafe, Retail

Multi Lupo Banyo

  • Innovative human services organisation
  • Dynamic, experienced team
  • Queensland wide with opportunities for career development

We are currently seeking 2 baristas with retail experience to support our Banyo Multi Lupo Cafe on a casual basis.

About our organisation

Multicap is a high needs disability organisation assisting, developing and empowering people since 1962. Our people are outstanding and our work environment is professional and energised. We actively strive to be the leading source of creative and sustainable support options for people with disability. To find out more, visit www.multicap.org.au

Monte Lupo Gallery and Cafe is a Social Enterprise service of Multicap, established in 1991 to provide creative supported employment opportunities for people with a disability. Our cafe is a relaxed environment where assisted employees are offered hospitality training and employment, and our gallery artists develop skills in sculpting and pottery. 

We are looking for dedicated staff who are passionate, empathetic, hard-working, reliable and organised, and hold our sole purpose of enhancing the lives of people with a disability. 

If you're looking for a career that empowers and transforms the lives of individuals, look no further! 

Your new role

Our successful applicants will be responsible for supporting and coaching our employees who have a disability to reach their fullest potential whilst working; other duties include:

  • Cash handling, stock display and control, house keeping, customer service and recording customer orders
  • Actively supporting and creating an environment that promotes open communication, continuous improvement, training and skill development
  • Variety of tasks - from making coffee in the cafe to laundering and ironing in our social enterprise Laundretto. 
  • Assisting in cash handling, stock management, and creating a fun environment for all.



What you bring

To be considered for the position, you will ideally have a positive attitude, enjoy working as part of a high functioning team and be able to work flexibly, including:

  • Professional experience in hospitality, cafe, or catering settings.
  • Experience, knowledge or understanding of how to support people with a disability (Either from personal experience, or professional).
  • A proven ability to multi-task
  • A desire to achieve our vision, help others reach their fullest potential at work
  • Be ready and willing to work within a team, communicating effectively and supporting one another
  • Confident with training and assisting supported employees to reach their potential
  • Have an affinity with numbers and are able to utilise modern computerised equipment such as cash tills and POS systems
  Application Process

Pleasure ensure you attach your resume and cover letter detailing why you would be a great candidate for this role.  Applications for this role close 4pm 11 December 2018.

APPLY NOW

Service Leader

Service Leader

Chermside

  • Hands on Leadership role
  • Develop dynamic, specialised teams
  • Opportunities for growth

We are seeking an experienced and passionate Service Leader to support the delivery of Multicap disability services in Chermside.

Your new role

The purpose of this position is to facilitate and lead a team of Disability Support Workers, to achieve agreed quality and service outcomes, aimed at supporting and assisting persons with a disability in their living and community environment. The Service Leader will ensure service delivery is reflective of customer need, and aligned to outcomes for the individual and the organisation. Primary duties will also include:

  • Managing the day to day operations of the site, including administrative tasks
  • Development and coordination of person centred plans
  • Consulting with other Specialist Multicap staff on positive behaviour support plans
  • Providing leadership, guidance and supports to all Support Staff, by creating a team culture which thrives on communication, collaboration, continuous improvement, training and skill development
  • Promoting positive family and community relationships
  • Provide support to the Service Manager for the region
  • Provide hands-on support to customers, including who are on the spectrum 
  • Ensuring the service is managed in alignment to Multicap's vision, strategic priorities, and legislative requirements
  • Knowledge of restrictive practice
  • Ensure a safe and healthy workplace by implementing and adhering to all WHS policies and procedures.

What you bring

  • Demonstrated, advanced skills in assisting customers/clients who have a disability, particularly those with complex support needs
  • Experience in leading diverse teams, including well developed interpersonal and communicative skills
  • Experience in coordinating and administrating the delivery of dynamic services
  • Minimum 2-3 years experience in a supervisory capacity of disability services
  • Ability to prioritise a busy workload, and respond to emergent situations
  • Knowledge of the Disability Services Act (2006), and the Disability Service Standards
  • Knowledge and capacity to apply WHS principles in the workplace.

This position is a permanent, full time role, where the successful applicant will be required to hold a Positive Notice Blue & Yellow Card, and have a valid driver's licence.

Application Process

Applications for this role close on 14 December. Please apply by clicking "apply now" and ensure that you attach a cover letter detailing why you would be a great candidate for this role and also your resume.  The next step in the process is to complete mandatory shortlisting questions.  These questions are important to help us learn more about you and we want to clarify that if you do not complete these questions you cannot be considered for the role so we encourage you to complete these additional questions as quickly as possible.

About our organisation

Founded in 1962, Multicap has over 50 years’ experience in providing assistance to people with disability, specialising in high and complex needs. Started by six families who believed in the multiple capabilities of their children, Multicap became a champion of possibly for people with a disability and their families all over Queensland. Today, Multicap is a community of possibility for more than 700 people and their families and provides tailored assistance to individual needs and goals. To find out more visit www.multicap.org.au.

APPLY NOW

Disability Support Worker

Disability Support Worker

Burpengary

  • High needs disability organisation
  • Dynamic, experienced team
  • Queensland wide with opportunities for growth
We are seeking casual Disability Support Workers, to support persons with a disability across the Burpengary region.    Our Disability Support Workers support our customers as they shape and improve their lives. They create opportunities, are champions of possibility and inspire partnerships of support that encourage every individual to realise the possibilities available to them.   As a Disability Support Worker at Multicap, you'll experience a rewarding career where your skills and commitment will help people achieve incredible things, one small step at a time. The role can present challenges and it's certainly not right for everyone... but those who embrace challenge gain the most reward form this vital work.   You'll be supported and respected by an experienced team of people who share your passion, dedication and resilience. Multicap is proud to support people across Queensland and Northern New South Wales. While this means we are spread out, together we are always focused on putting our customers first. We are dedicated to showing people they can, when sometimes they've been told they can't.   In supporting them out in the community, you'll be providing opportunities to create friendships, connecting with others in the community and enhancing their social experiences.      To be considered for this opportunity, you will need to have:
  • Certificate III in Disability, Individual Support OR
  • Experience within the industry (eg. disability, mental health, aged care, individual support, community services or youth work etc.) 
  • Experience with challenging and complex behaviours (further training is provided)
  • Ability to work outside of school hours
  • Experience working with children and adults providing in-home and community access support
  • First Aid Certificate and CPR, or willing to obtain one
  • Current Drivers License (mandatory).

Desirable:

  • Experience in working with mental health services
  • Experience working with young adults with dual diagnosis.
  Successful candidates will be required to hold a Blue & Yellow Card (Multicap can help you with this application process).      Application Process

Please ensure that you attach a cover letter detailing why you would be a great candidate for this role and also your resume.  The next step in the process is to complete mandatory shortlisting questions.  These questions are important to help us learn more about you and we want to clarify that if you do not complete these questions you cannot be considered for the role so we encourage you to complete these additional questions as quickly as possible. +

About our organisation

Founded in 1962, Multicap has over 50 years experience in providing assistance to people with disability, specialising in high and complex needs. Started by six families who believed in the multiple capabilities of their children, Multicap became  champion of possibly for people with a disability and their families all over Queensland. Today, Multicap is a community of possibility for more than 700 people and their families and provides tailored assistance to individual needs and goals. To find out more visit www.multicap.org.au.

Together we are a community of possibility in all ways and always. 

APPLY NOW

Service Manager - Redlands and Logan

Full-time Service Manager

Redlands and Logan

  • Well established high needs disability organisation
  • Dynamic, experienced team from all levels of support
  • Growing in QLD and Northern NSW, there are opportunities for growth to make a change in the community

About Multicap

Multicap is a customer-focused organisation, where everything we do is about enhancing the quality of life of those we support. Their dreams and aspirations are the driving force behind what we do, from providing social and community access, accommodation, in-home support, to employment and training. 

Founded in 1962, Multicap has over 55 years' experience in providing assistance to people with a disability, specialising in high and complex needs. Started by six families who believed in the capabilities of their children, Multicap became a champion of possibility for people with disability and their families all over QLD and Northern NSW. Today, Multicap is a community of possibility for more than 1200 people and their families, and provides tailored assistance to individual needs and goals. 

The opportunity

We are seeking a true leader whose approach is person-centred, and who is attuned to the service users and their teams alike. By creating opportunities, and being a champion of possibility, you'll inspire your team and stakeholders to support each individual to realise the possibilities available to them. This is a rewarding opportunity for an experienced Service Manager, or someone who is ready to take the next step in their career. Supported by a fantastic team, who share your dedication and passion, you'll be responsible for management of services throughout North Brisbane. 

As a Service Manager you will be leading operational teams, and creating opportunities whilst ensuring services reflect customer needs, the organisation’s core purpose, and deliver agreed outcomes for customers, their families and the organisation. Other duties include:

  • Ensuring the services are managed in alignment to Multicap’s Vision, Strategic Priorities, and customer need
  • Providing influential leadership, direction and supports to Team Leaders and Support Staff
  • Establishing and maintaining key stakeholder relationships, enhancing the customer’s experience of Multicap services and providing opportunity for improved brand awareness
  • Leading and developing a team to ensure that service delivery and service expansion remains individually focused.

What you bring

We are seeking someone who is true leader, who can inspire a team, be accountable, respect and value relationships, give and receive feedback, but above all – someone who can live Multicap’s sole purpose in enhancing lives. Someone who will also bring:

  • Experience in providing services for people with disabilities, particularly those with high or complex needs,
  • Qualifications that underpins your practical knowledge (for example, within the human services, community services and nursing field)
  • Experience in staff leadership and performance, including assessing recruitment needs, planning employment development plans, and performance management
  • Experience in developing Person-Centered-Plans within a positive behaviour framework
  • Knowledge of legislation and safe work practices, and a commitment to policies and procedures
  • Financial acumen and the ability to manage within a prescribed budget and provide advocacy where needed
  • Computer literate and proficient in the use of software and systems
  • Ability to prioritise a workload, and respond to emerging situations and appropriate.

This position is a permanent, full-time position, where the successful applicant will be required to hold a Positive Notice Blue and Yellow Card, and have a valid Driving Licence. 

Application Process

Applications for this role close 16 December 2018 4pm.

Please ensure that you attach a cover letter detailing why you would be a great candidate for this role and also your resume detailing your experience. There are also some short-listing questions that you are required to complete to be considered for this role. 

To find our more about Multicap, please visit www.multicap.org.au.

APPLY NOW

Service Leader

Service Leader

Roma

  • Hands on Leadership role
  • Develop dynamic, specialised teams
  • Opportunities for growth

We are seeking an experienced and passionate Service Leader to support the delivery of Multicap disability services in Roma.

Your new role

The purpose of this position is to facilitate and lead a team of Disability Support Workers, to achieve agreed quality and service outcomes, aimed at supporting and assisting persons with a disability in their living and community environment. The Service Leader will ensure service delivery is reflective of customer need, and aligned to outcomes for the individual and the organisation. Primary duties will also include:

  • Managing the day to day operations of the site, including administrative tasks
  • Development and coordination of person centred plans
  • Consulting with other Specialist Multicap staff on positive behaviour support plans
  • Providing leadership, guidance and supports to all Support Staff, by creating a team culture which thrives on communication, collaboration, continuous improvement, training and skill development
  • Promoting positive family and community relationships
  • Provide support to the Service Manager for the region
  • Provide hands-on support to customers, including who are on the spectrum 
  • Ensuring the service is managed in alignment to Multicap's vision, strategic priorities, and legislative requirements
  • Knowledge of restrictive practice
  • Ensure a safe and healthy workplace by implementing and adhering to all WHS policies and procedures.

What you bring

  • Demonstrated, advanced skills in assisting customers/clients who have a disability, particularly those with complex support needs
  • Experience in leading diverse teams, including well developed interpersonal and communicative skills
  • Experience in coordinating and administrating the delivery of dynamic services
  • Minimum 2-3 years experience in a supervisory capacity of disability services
  • Ability to prioritise a busy workload, and respond to emergent situations
  • Knowledge of the Disability Services Act (2006), and the Disability Service Standards
  • Knowledge and capacity to apply WHS principles in the workplace.

This position is a permanent, full time role, where the successful applicant will be required to hold a Positive Notice Blue & Yellow Card, and have a valid driver's licence.

Application Process

Applications for this role close on 19 December. Please apply by clicking "apply now" and ensure that you attach a cover letter detailing why you would be a great candidate for this role and also your resume.  The next step in the process is to complete mandatory shortlisting questions.  These questions are important to help us learn more about you and we want to clarify that if you do not complete these questions you cannot be considered for the role so we encourage you to complete these additional questions as quickly as possible.

About our organisation

Founded in 1962, Multicap has over 50 years’ experience in providing assistance to people with disability, specialising in high and complex needs. Started by six families who believed in the multiple capabilities of their children, Multicap became a champion of possibly for people with a disability and their families all over Queensland. Today, Multicap is a community of possibility for more than 700 people and their families and provides tailored assistance to individual needs and goals. To find out more visit www.multicap.org.au.

APPLY NOW

Service Manager

Service Manager Practice Excellence

(Short Term Emergency Placement)

  • Well established high needs disability organisation
  • Dynamic, experienced team from all levels of support
  • Growing in QLD and Northern NSW, there are opportunities for growth to make a change in the community

About Multicap

Multicap is a customer-focused organisation, where everything we do is about enhancing the quality of life of those we support. Their dreams and aspirations are the driving force behind what we do, from providing social and community access, accommodation, in-home support, to employment and training. 

Founded in 1962, Multicap has over 55 years' experience in providing assistance to people with a disability, specialising in high and complex needs. Started by six families who believed in the capabilities of their children, Multicap became a champion of possibility for people with disability and their families all over QLD and Northern NSW. Today, Multicap is a community of possibility for more than 1200 people and their families, and provides tailored assistance to individual needs and goals. 

The opportunity

We are looking for a true leader who's approach is person centred, to lead operational teams within the Short Term Emergency Placement service.  You will provide supervision and management which demonstrates a high level of practice expertise, with a specific focus on people with disability who have high and complex needs.  You will ensure services reflect customer needs, the organisation’s core purpose, and deliver agreed quality outcomes for customers and the organisation.

Your new role

Quality Service:

  • Demonstration of high levels of practice expertise, including knowledge of contemporary research literature on supporting people with disability at high & complex needs
  • Translating theoretically complex customer plans into the operational environment, including the supervision of service leaders and staff, striving for high quality implementation
  • Ensuring services reflect and promote agreed customer outcomes, including the promotion of skills development, social inclusion and community integration
  • Ensuring services are managed in alignment Multicap's vision, strategic priorities, policies & procedures whilst adhering to legislative requirements at all times

Team Development:

  • Develop a high performing team who demonstrates effective & coordinated services to people with the most complex needs
  • HR activities such as recruiting, selecting and coaching
  • Ensure service delivery and service expansion remains individually focused, meeting customer needs in a cost effective approach

Stake Holder Relationship:

  • Develop and maintain exceptional customer service standards across all service types
  • Develop and maintain effective relationships with all key stakeholders 
  • Provide regular updates to individuals and/or their guardians on progress toward agreed outcomes

Desirable Criteria

  • Qualifications in human services or social sciences or equivalent
  • Minimum of 2 years experience in the provision of services for people with disabilities
  • Demonstrated knowledge of legislation, policy and associated programs in the disability and/or related community services area
  • Demonstrated leadership skills

This position is a permanent, full-time position, where the successful applicant will be required to hold a Positive Notice Blue and Yellow Card, and have a valid Driving Licence. 

Application Process

Applications for this role close Friday, 21 December 2018.  Please ensure that you attach a cover letter detailing why you would be a great candidate for this role and also your resume detailing your experience.

To find our more about Multicap, please visit www.multicap.org.au.

APPLY NOW

Disability Support Workers

Disability Support Worker

Springfield (Ipswich)

  • High needs disability organisation
  • Dynamic, experienced team
  • Queensland wide with opportunities for growth
We are seeking permanent part-time Disability Support Workers to support persons with a disability in a new service in Springfield.  There are 3 roles available with a variety of permanent part-time hours.   Our Disability Support Workers support our customers as they shape and improve their lives. They create opportunities, are champions of possibility and inspire partnerships of support that encourage every individual to realise the possibilities available to them.   As a Disability Support Worker at Multicap, you'll experience a rewarding career where your skills and commitment will help people achieve incredible things, one small step at a time. The role can present challenges and it's certainly not right for everyone... but those who embrace challenge gain the most reward form this vital work.   You'll be supported and respected by an experienced team of people who share your passion, dedication and resilience. Multicap is proud to support people across Queensland and Northern New South Wales. While this means we are spread out, together we are always focused on putting our customers first. We are dedicated to showing people they can, when sometimes they've been told they can't.   In supporting them out in the community, you'll be providing opportunities to create friendships, connecting with others in the community and enhancing their social experiences.    To be considered for this opportunity, you will need to have:
  • Certificate III in Disability, Individual Support OR
  • Experience within the industry (eg. disability, mental health, aged care, individual support, community services or youth work etc.) 
  • Experience with challenging and complex behaviours (further training is provided)
  • Ability to work outside of school hours. 
  • First Aid Certificate and CPR, or willing to obtain one
  • Current Drivers License (mandatory).
  Successful candidates will be required to hold a Blue & Yellow Card (Multicap can help you with this application process).      Application Process

The position will close at 4pm on the 21st December 2018Please ensure that you attach a cover letter detailing why you would be a great candidate for this role and also your resume.  The next step in the process is to complete mandatory shortlisting questions.  These questions are important to help us learn more about you and we want to clarify that if you do not complete these questions you cannot be considered for the role so we encourage you to complete these additional questions as quickly as possible. 

About our organisation

Founded in 1962, Multicap has over 50 years experience in providing assistance to people with disability, specialising in high and complex needs. Started by six families who believed in the multiple capabilities of their children, Multicap became  champion of possibly for people with a disability and their families all over Queensland. Today, Multicap is a community of possibility for more than 700 people and their families and provides tailored assistance to individual needs and goals. To find out more visit www.multicap.org.au.

Together we are a community of possibility in all ways and always. 

APPLY NOW

Disability Support Workers

Disability Support Worker

Toowoomba

  • High needs disability organisation
  • Dynamic, experienced team
  • Queensland wide with opportunities for growth
We are seeking permanent part-time Disability Support Workers, to support persons with a disability in our Toowoomba region.   Our Disability Support Workers support our customers as they shape and improve their lives. They create opportunities, are champions of possibility and inspire partnerships of support that encourage every individual to realise the possibilities available to them.   As a Disability Support Worker at Multicap, you'll experience a rewarding career where your skills and commitment will help people achieve incredible things, one small step at a time. The role can present challenges and it's certainly not right for everyone... but those who embrace challenge gain the most reward form this vital work.   You'll be supported and respected by an experienced team of people who share your passion, dedication and resilience. Multicap is proud to support people across Queensland and Northern New South Wales. While this means we are spread out, together we are always focused on putting our customers first. We are dedicated to showing people they can, when sometimes they've been told they can't.   In supporting them out in the community, you'll be providing opportunities to create friendships, connecting with others in the community and enhancing their social experiences.    To be considered for this opportunity, you will need to have:
  • Certificate III in Disability, Individual Support OR
  • Experience within the industry (eg. disability, mental health, aged care, individual support, community services or youth work etc.) 
  • Experience with challenging and complex behaviours (further training is provided)
  • Ability to work outside of school hours. 
  • First Aid Certificate and CPR, or willing to obtain one
  • Current Drivers License (mandatory).
  Successful candidates will be required to hold a Blue & Yellow Card (Multicap can help you with this application process).      Application Process

The position will close at 4pm on the 3rd December 2018Please ensure that you attach a cover letter detailing why you would be a great candidate for this role and also your resume.  The next step in the process is to complete mandatory shortlisting questions.  These questions are important to help us learn more about you and we want to clarify that if you do not complete these questions you cannot be considered for the role so we encourage you to complete these additional questions as quickly as possible. 

About our organisation

Founded in 1962, Multicap has over 50 years experience in providing assistance to people with disability, specialising in high and complex needs. Started by six families who believed in the multiple capabilities of their children, Multicap became  champion of possibly for people with a disability and their families all over Queensland. Today, Multicap is a community of possibility for more than 700 people and their families and provides tailored assistance to individual needs and goals. To find out more visit www.multicap.org.au.

Together we are a community of possibility in all ways and always. 

APPLY NOW

Disability Support Worker

Disability Support Worker

Brisbane North

  • High needs disability organisation
  • Dynamic, experienced team
  • Queensland wide with opportunities for growth
We are seeking permanent part-time Disability Support Workers, to support persons with a disability across the Brisbane North region.    Our Disability Support Workers support our customers as they shape and improve their lives. They create opportunities, are champions of possibility and inspire partnerships of support that encourage every individual to realise the possibilities available to them.   As a Disability Support Worker at Multicap, you'll experience a rewarding career where your skills and commitment will help people achieve incredible things, one small step at a time. The role can present challenges and it's certainly not right for everyone... but those who embrace challenge gain the most reward form this vital work.   You'll be supported and respected by an experienced team of people who share your passion, dedication and resilience. Multicap is proud to support people across Queensland and Northern New South Wales. While this means we are spread out, together we are always focused on putting our customers first. We are dedicated to showing people they can, when sometimes they've been told they can't.   In supporting them out in the community, you'll be providing opportunities to create friendships, connecting with others in the community and enhancing their social experiences.    To be considered for this opportunity, you will need to have:
  • Certificate III in Disability, Individual Support OR
  • Experience within the industry (eg. disability, mental health, aged care, individual support, community services or youth work etc.) 
  • Experience with challenging and complex behaviours (further training is provided)
  • Ability to work outside of school hours
  • Experience working with children and adults providing in-home and community access support
  • First Aid Certificate and CPR, or willing to obtain one
  • Current Drivers License (mandatory).
  Successful candidates will be required to hold a Blue & Yellow Card (Multicap can help you with this application process).      Application Process

Please ensure that you attach a cover letter detailing why you would be a great candidate for this role and also your resume.  The next step in the process is to complete mandatory shortlisting questions.  These questions are important to help us learn more about you and we want to clarify that if you do not complete these questions you cannot be considered for the role so we encourage you to complete these additional questions as quickly as possible. 

About our organisation

Founded in 1962, Multicap has over 50 years experience in providing assistance to people with disability, specialising in high and complex needs. Started by six families who believed in the multiple capabilities of their children, Multicap became  champion of possibly for people with a disability and their families all over Queensland. Today, Multicap is a community of possibility for more than 700 people and their families and provides tailored assistance to individual needs and goals. To find out more visit www.multicap.org.au.

Together we are a community of possibility in all ways and always. 

APPLY NOW

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